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Question

Update Device Credential in A360 control Room

  • Feb 13, 2023 5:44 AM UTC
  • 4 replies
  • 241 views

I could not able to add my device credentials in A360 control room

4 replies

Most Valuable Pathfinder
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  • ChanduMohammadMost Valuable Pathfinder
  • Most Valuable Pathfinder
  • Feb 13, 2023 5:46 AM UTC

Hi @Rajesh 6934 

Can you share error message screenshot?

Chand
  • Rajesh 6934
  • Author
  • Cadet | Tier 2
  • Feb 13, 2023 5:50 AM UTC

Hi @ChanduMohammad 

PFA Error screenshot

Most Valuable Pathfinder
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  • ChanduMohammadMost Valuable Pathfinder
  • Most Valuable Pathfinder
  • Feb 13, 2023 5:54 AM UTC

Hi @Rajesh 6934 

Can you uninstall Bot Agent and try connecting device again? Checkout below tutorial for the same

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html

Chand
rbkadiyam
Premier Pathfinder | Tier 7
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  • rbkadiyam
  • Premier Pathfinder | Tier 7
  • Feb 13, 2023 8:19 PM UTC

@Rajesh 6934 

  • Stop AABotAgent service in runner / device,
  • Remove AutomaitonAnywhere folder under C:\Windows\System32\config\systemprofile\AppData\Local
  • Start AABotAgent Service 
  • Open browser and hit control room URL and connect local device 
Ramesh B Kadiyam
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