Unable to read unread emails in the loop to get the attachment

  • 19 May 2023
  • 1 reply


I’m to connect the email using EWS server and trying to read the unread emails to get the attachment inside loop

BOT is able to connect the outlook and when loop starts bot is getting completed with following error, added delay but still getting same error. any suggestions please

Error msg : It maybe due to the following reasons :
    1. Your Internet Connection is low.
    2. A Temporary Internal Exchange Server Error occurred.
    3. Connection Reset
Please try again.

1 reply

Userlevel 5
Badge +9

@Sai 7227 

Are you using Outlook or EWS?  

If you are using EWS,  try the following:

1. Go to browser settings
2. Privacy and Security- Site settings
3. Check for option: Pop-ups and Redirects
4. Click on Allow (if not already allowed)

1. Click on Control Room URL SSL option to go to Pop-ups shortcut
2. Select Allow

Re-open browser and try to test connection. We should see a pop up with it's respective message.