@Sai 7227
Are you using Outlook or EWS?
If you are using EWS, try the following:
1. Go to browser settings
2. Privacy and Security- Site settings
3. Check for option: Pop-ups and Redirects
4. Click on Allow (if not already allowed)
(or)
1. Click on Control Room URL SSL option to go to Pop-ups shortcut
2. Select Allow
Re-open browser and try to test connection. We should see a pop up with it's respective message.
HTH
Regards
@Sai 7227@Raul Jaimes Checking in on this issue as I’ve just started running into this same issue this morning all of a sudden.
Were either of you able to test this solution and determine what solves the problem?
UPDATE: For all who end up here with the same error message as above, in case it ends up being helpful my particular situation was caused due to unicode characters/symbols being used in specific email parts (subject/body).
I do not have a permanent solution, but have been able to give my internal teams this info so they can use a temporary solution by removing/deleting these emails to allow automation’s to continue to run.
Finally, I intend on submitting this to AA Support as a potential bug they can document and hopefully determine a permanent solution to.