Hi,
We have shared device for multiple users. when we try to run/save the task getting alert as already some other user logged in. please advise that how to enable multi users privilege for one device in A360
Thanks,
chandra
Hi,
We have shared device for multiple users. when we try to run/save the task getting alert as already some other user logged in. please advise that how to enable multi users privilege for one device in A360
Thanks,
chandra
While installing the bot agent was it set to Multiple users? If not please try doing that. Navigate to Manage->Devices - > Edi device->Deployment tab to check if it is set to Multiple users.
if you are still facing an issue then please create a support case
How to create a support case :
https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud
if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.
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