This is very critical issue. Production is down. Need help on urgent basis.
Unable to open the Control Room URL after shifting the on-prim server to Cloud. IP is changed but Hostname is same. Getting the error BAD GATEWAY. Need help where should I change IP so that URL get up and running
Hi @Nitin Kamboj ,
Good Day!
Please refer the below KB article for the reported error and follow the steps:
If you are still facing an issue then please create a support case
How to create a support case :
https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>
if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.
Thank you
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