Unable to open the Control Room URL after shifting the on-prim server to Cloud. IP is changed but Hostname is same. Getting the error BAD GATEWAY. Need help where should I change IP so that URL get up and running

  • 13 August 2022
  • 1 reply

This is very critical issue. Production is down. Need help on urgent basis.

1 reply

Userlevel 6
Badge +10

Hi @Nitin Kamboj​ ,


Good Day!


Please refer the below KB article for the reported error and follow the steps:>>


If you are still facing an issue then please create a support case


How to create a support case :>

if you don't have access to the above link, email the AA Support team "" to get the access.


Thank you