Unable to login to enterprise client

  • 11 July 2023
  • 2 replies


Hi, I am not able to login in Automation anywhere community edition client. I am getting below error. Unable to conect server Please make sure server is up and running. Please give me solution for solving this error and check the below error screen shot.



2 replies

Userlevel 3
Badge +5

Hello @Siva Ranga 
It is so great to meet you!
To ensure you get the best help, it has been requested that you submit a support ticket at Support or email at

Rima Sengupta
Pathfinder Community Team

Userlevel 6
Badge +15

Hi @Siva Ranga ,

Based on the above screen, you are trying to login the A360 into A11. (that’s not gonna work)

Please check out the below link,

A360 Automation Anywhere is latest the release and which running based on cloud and on prem Automation 360

Automation 360 | Learn RPA


I would suggest to you, please open URL in chrome, login A360 and download the bot agent to install your machine.

Install Bot Agent and register device

Automation 360: How to Install the Bot Agent