Question

Unable to connect to the Control Room. This may be due to multiple reasons. To continue, please 1. Check to see if you have network connectivity 2. Check to see if you are connected to your VPN

  • 1 November 2022
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Unable to connect to the Control Room. This may be due to multiple reasons. To continue, please 1. Check to see if you have network connectivity 2. Check to see if you are connected to your VPN

1 reply

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@Akash Thakur​ 

 

Hi Please refer to and follow the steps mentioned in the below link:

 

https://apeople.automationanywhere.com/s/article/unable-to-connect-device-to-control-room

 

If you are still facing an issue then please create a support case.

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

if you don't have access to the above link, email the AA Support team at "apeopleopsteam@automationanywhere.com" to get access.

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