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Hello Team,
Please i need your help
Unable to connect to the Control Room and it may be due to not being able validate the SSL certificate presented by the Control Room.

This may be due to multiple reasons. To continue, please 1. Check to see if the SSL certificate has been added to the Java Key Store that is bundled with the bot agent. Then, try again.

If you continue to see this message, please contact your system administrator.

Code: registration.error

 

 

​@oksam90 What is the URL of the control room you’re contacting?

.

​@oksam90 What is the URL of the control room you’re contacting?

It is a development instance.

Hi ​@oksam90,

 

Kindly refer the below article and follow steps.

 

https://apeople.automationanywhere.com/s/article/Getting-a-Unable-to-connect-to-Control-Room-not-being-able-to-validate-SSL-certficate?_gl=1*tszudz*_gcl_au*MzU2Nzg5NjczLjE3NTIyMzk5MDk.*_ga*MTQ4Mzc2NDA0Mi4xNzUyMjM5OTE0*_ga_DG1BTLENXK*czE3NTQ0MDU4OTQkbzE5JGcxJHQxNzU0NDA2NTU4JGozNSRsMCRoMTM2NzA0MjA3&sfdcIFrameOrigin=null

 

 

Hi ​@oksam90,

 

Kindly refer the below article and follow steps.

 

https://apeople.automationanywhere.com/s/article/Getting-a-Unable-to-connect-to-Control-Room-not-being-able-to-validate-SSL-certficate?_gl=1*tszudz*_gcl_au*MzU2Nzg5NjczLjE3NTIyMzk5MDk.*_ga*MTQ4Mzc2NDA0Mi4xNzUyMjM5OTE0*_ga_DG1BTLENXK*czE3NTQ0MDU4OTQkbzE5JGcxJHQxNzU0NDA2NTU4JGozNSRsMCRoMTM2NzA0MjA3&sfdcIFrameOrigin=null

 

 

Thank you for your reply, but as you can see, I am not authorised to access this forum.

​@oksam90  please find attached document 

​@oksam90  please find attached document 

Thank you for your repjy but i don’t have access to the document.

Hi ​@oksam90,

 

Kindly refer the below article and follow steps.

 

https://apeople.automationanywhere.com/s/article/Getting-a-Unable-to-connect-to-Control-Room-not-being-able-to-validate-SSL-certficate?_gl=1*tszudz*_gcl_au*MzU2Nzg5NjczLjE3NTIyMzk5MDk.*_ga*MTQ4Mzc2NDA0Mi4xNzUyMjM5OTE0*_ga_DG1BTLENXK*czE3NTQ0MDU4OTQkbzE5JGcxJHQxNzU0NDA2NTU4JGozNSRsMCRoMTM2NzA0MjA3&sfdcIFrameOrigin=null

 

 

Thank you for your reply, but as you can see, I am not authorised to access this forum.

 

Here is the soft copy of the article.

Hi ​@oksam90,

 

Kindly refer the below article and follow steps.

 

https://apeople.automationanywhere.com/s/article/Getting-a-Unable-to-connect-to-Control-Room-not-being-able-to-validate-SSL-certficate?_gl=1*tszudz*_gcl_au*MzU2Nzg5NjczLjE3NTIyMzk5MDk.*_ga*MTQ4Mzc2NDA0Mi4xNzUyMjM5OTE0*_ga_DG1BTLENXK*czE3NTQ0MDU4OTQkbzE5JGcxJHQxNzU0NDA2NTU4JGozNSRsMCRoMTM2NzA0MjA3&sfdcIFrameOrigin=null

 

 

Thank you for your reply, but as you can see, I am not authorised to access this forum.

 

Here is the soft copy of the article.

Hello, 
Thank you, I have access to the document.

Reply


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