Question

unable to connect bot agent

  • 21 August 2022
  • 1 reply
  • 38 views

Automation Anywhere A360- Device is disconnected issue

I have installed AA A360 Community Edition. While running a bot I am getting the following error:

An unexpected problem occurred. If the problem persists, please contact your system administrator.

 

Code: generic.server.exception

The above error message occurs erratically, i.e, sometimes the Local Bot Agent can connect to the control room but again it says connecting to local 

device. 


1 reply

Userlevel 4
Badge +8

Hello @Ashtikar Abhishek​  There was an outage yesterday for Community edition and it was resolved. Are you still facing the issue ?

The Cloud offering services maintenance and outage status can be tracked here https://status.automationanywhere.digital//p>

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