Unable to connect device to CR, it gives the following error-"System allows only a single device to be registered. If you need to replace your existing device you should delete it first."
Tried to delete the device from CR, it gives the following error - "Cannot delete device, as it is part of an active bot deployment"
Also there are bots pending in Activity-->In Progress which did not move to historical activity tab.
The screenshots of the errors is given in the order as stated above.
Resolution tried but not worked:
- Restarted the bot runner machine several times.
- Uninstalled bot agent and reinstalled it again.
- Tried to authenticate using CR API but POST does not when provided with CR URL *(If there is workaround with API please let me know as I do not have much idea how to implement it)*
- Read various articles but was of no use, did not solve the issue.
Any help will be appreciated.
Thanks in advance!