So when triggering the bot it did not work so we reinstall the bot agent and usually it gave a pop up "trigger succesfull" and we try to retrigger the bot and it works. so basically we reinstall the bot agent and the problem is solved.
But today when it happens the pop up doesn't appear and the problem persist is there a way to fix this?
Hello @David Jansen
Thank you for posting in the Automation Anywhere user community forum!
Based on the description, we have attached a knowledge article below that can help resolve the issue. We hope this provides more clarity and information to get you going!
https://apeople.automationanywhere.com/s/article/A360-x-trigger-on-Bot-Runner-device/p>
Still, have doubts or need further clarifications? Please use the below link to create a Support Case and we will be glad to get in touch and assist further!
How to create a support case :
https://apeople.automationanywhere.com/s/article/How-to-Open-a-Support-Case
If you don't have access to the link, please email the AA Support team "apeopleopsteam@automationanywhere.com" to request access.
Kind Regards,
Jigar Solanki
Automation Anywhere
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