Skip to main content
Navigator | Tier 3
May 10, 2022
Question

Trigger on one file generates multiple run time windows instead of one run time window

  • May 10, 2022
  • 1 reply
  • 126 views

Hello,

 

I've a trigger setup on a bot which gets triggered when a file is created in a folder. Attached screenshot.

I drop a csv or an xlsx file and multiple runs are triggered instead of one when file is opened by bot. I do have code in place to close aaplayer when hidden xlsx file is generated. csv does not generate a hidden file when bot opens the file and still multiple runs are triggered. Trigger

    1 reply

    Automation Anywhere Team
    June 25, 2022

    Hello @Kanala Ravi​ 

     

    Thanks for writing to us at the AA forum.

     

    Please change the Trigger Type to file and check the observation so that the check is for the file and not for both folder and file.

     

    For assistance through our Support Engineers, please reach us via Support case

     

    https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

     

    You can also check our Live Chat support option, for quick assistance from our engineers

     

    https://apeople.automationanywhere.com/s/article/Live-Chat-Support-FAQs/p>

     

    You can also search for available documentation in

     

    https://docs.automationanywhere.com//p>

     

    For more details, you are welcome to leverage our open source portal where multiple use case is available

     

    https://botstore.automationanywhere.com//p>