Question

Today I'm facing issue in AA Control Room bot runner. It's showing that device is disconnect from the CM. I'm trying to deleted my device from control room. But showing your device are worker in bot runner.. I need some help for stop that bot runner

  • 2 November 2022
  • 4 replies
  • 16 views

How to stop this bot runner.


4 replies

Userlevel 5
Badge +8

Hi @Diwagar Soundar​ ,

 

Can you restart Bot Agent and try again?

 

Steps for Restarting Bot Agent Service :

 

Click on Windows+R

Type services.msc

Hit Enter

Check for Automation Anywhere Bot Agent Service

Right Click and Restart

Yeah , Thanks for your suggestion. That in-progress bot action are completed. But I'm currently facing on another issues that my local device is not connected to the control room, it's shows that "Cannot delete device, as it is part of an active bot deployment"

I tried deleted my device .It's shows "Cannot delete device, as it is part of an active bot deployment"

Userlevel 5
Badge +8

Hi @Diwagar Soundar​ ,

 

Checkout below article.

 

https://apeople.automationanywhere.com/s/article/A360-Getting-error-Cannot-delete-device?language=en_US/p>

image.pngIn this link shows me that you are not able to open

 

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