FIREWALL AND PROXY PORTS EXCLUSIONS: If your Control Room is Cloud or Cloud-Enabled, you only need to exclude ports 80 and 443. However, if your Control Room is On-Prem, please exclude all these ports: 22, 80, 88, 389, 443, 445, 587, 636, 1234, 1433, 3268, 3269, 3389, 4567-4571, 5672, 5678-5708, 5800-5900, 8080, 47100-47200, 47500-47600.
Hope this helps!
Hi @ravi.pothana
I have configured what you suggested but this throws the same error.I tell you that when I connect to the Outlook desktop it works, but not with webmail.
I don't know what the problem could be.
Hi @smcarrizo,
The issue you're experiencing might be related to your use of basic authentication. The following reasons could explain the problem, and you may have to update bots to use OAuth 2.0
“Microsoft has announced EOL for Basic authentication that is used to connect to Exchange Online. This will impact automations (bots) using Email package or Email trigger that uses Basic authentication.”