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The Control Room license has Expired and Unable to obtain the latest license from partner portal.

  • 1 February 2024
  • 9 replies
  • 126 views

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The Control Room license has Expired and Unable to obtain the latest license from partner portal. I tried to download latest evaluation license key for February from Partner portal, but I have got January license via email.

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Best answer by Micah.Smith 1 February 2024, 18:18

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Userlevel 4
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Hi @Vinothkumar.N , 

Can you please share the link from where you downloaded the evaluation key.

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Hi,

from here Home (automationanywhere.com)

Userlevel 4
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Is this the link : https://partners.automationanywhere.com/s/thank-you?source=Evaluationkey ? @Vinothkumar.N 

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Yes, But I received January license not latest one 

and please check from your end whether you have received a same Jan license.

Userlevel 4
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Yes I am getting the same thing from my end.

@Micah.Smith, can you please help out or add anyone who can help out. Would be a great help.🙂🖖🏻

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Thanks for the confirmation.

Userlevel 5
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Hey @Zaid Chougle & @Vinothkumar.N - I reached out to the partner team - there’s a temporary fix that’s been applied and our IT team is working on a longer term approach. Let me know if you’re still having issues

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Thanks @Micah.Smith and @Zaid Chougle - Issue has been solved. I connected with support team, and I got evaluation license key.

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1. Visit Automation Anywhere Partner Portal .
2. Click on 'Access Partner Portal'.
3. Click on 'Partner Portal Login'.
4. Enter your credentials and log in.
5. Navigate to the 'Develop' section.
6. Click on 'Get Automation 360 License Key'.

The problem is in the step 5, because I am getting this message error:

 

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