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The Control Room license has Expired and Unable to obtain the latest license from partner portal.

  • 1 February 2024
  • 8 replies
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The Control Room license has Expired and Unable to obtain the latest license from partner portal. I tried to download latest evaluation license key for February from Partner portal, but I have got January license via email.

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Best answer by Micah.Smith 1 February 2024, 18:18

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Userlevel 4
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Hi @Vinothkumar.N , 

Can you please share the link from where you downloaded the evaluation key.

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Hi,

from here Home (automationanywhere.com)

Userlevel 4
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Is this the link : https://partners.automationanywhere.com/s/thank-you?source=Evaluationkey ? @Vinothkumar.N 

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Yes, But I received January license not latest one 

and please check from your end whether you have received a same Jan license.

Userlevel 4
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Yes I am getting the same thing from my end.

@Micah.Smith, can you please help out or add anyone who can help out. Would be a great help.🙂🖖🏻

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Thanks for the confirmation.

Userlevel 5
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Hey @Zaid Chougle & @Vinothkumar.N - I reached out to the partner team - there’s a temporary fix that’s been applied and our IT team is working on a longer term approach. Let me know if you’re still having issues

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Thanks @Micah.Smith and @Zaid Chougle - Issue has been solved. I connected with support team, and I got evaluation license key.

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