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Homi 1741
Ground Control | Tier 1
April 1, 2022
Question

System allows only a single device to be registered. If you need to replace your existing device you should delete it first. If the problem persists, please contact your system administrator. Code: devicemanagement.register.validation.single.device

  • April 1, 2022
  • 1 reply
  • 291 views
System allows only a single device to be registered. If you need to replace your existing device you should delete it first. If the problem persists, please contact your system administrator. Code: devicemanagement.register.validation.single.device

    1 reply

    A
    Automation Anywhere Team
    Automation Anywhere Team
    Automation Anywhere Team
    April 11, 2022

    Hi @Hormazd Yazdabadi​,

     

    Thanks for posting your query.

     

    Please follow the troubleshooting steps in the below KB article to fix this issue:

    https://apeople.automationanywhere.com/s/article/A2019-Unable-to-connect-the-device-Error-system-allows-only-single-device-to-be-registered-if-you-need-to-replace-your-existing-device-you-should-delete-it-first

     

    Note: Only registered customers/partners can access the KB articles.

     

    Hope this helps.

     

    Regards,

    Vijay

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