Hello @shashank rawat
Thanks for writing us at the AA forum.
As per product behavior, each user should be aligned with a license for a developer or runner as per the requirement. With limited usage, request to align the license to the working user and then switch it as per demand basis.
For assistance through our Support Engineers, please reach us via Support case
https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>
You can also check our Live Chat support option, for quick assistance from our engineers
https://apeople.automationanywhere.com/s/article/Live-Chat-Support-FAQs/p>
You can also search for available documentation in
https://docs.automationanywhere.com//p>
For more details, you are welcome to leverage our open source portal where multiple use case is available
https://botstore.automationanywhere.com//p>