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Question

Set text incorrect in text type credential

  • Feb 26, 2026 10:13 AM UTC
  • 10 replies
  • 216 views

I have using recorder to set text in textbot and value is credential type when setting to textbox the value is incorrect.
Example: MyUserName 
value that set to text box “mYuSERnAME”

 

 

10 replies

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • Feb 26, 2026 12:22 PM UTC

​@limheng Does it still work even with improper case?


  • Author
  • Cadet | Tier 2
  • Feb 27, 2026 1:34 AM UTC

It not working in case login. When using attended bot it work normal but on unattended not work .


Tamil Arasu10
Most Valuable Pathfinder
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  • Most Valuable Pathfinder
  • Feb 27, 2026 9:14 AM UTC

​@limheng Can you try with Time between keystrokes: 0 and see the value whether entered correctly or not.


  • Navigator | Tier 3
  • Feb 27, 2026 4:33 PM UTC

Hola, puedes revisar que no este activo la tecla de mayusculas, o quizas se quedo pegado, cierra sesion y vuelve a probrar


  • Author
  • Cadet | Tier 2
  • Mar 5, 2026 2:37 AM UTC

Even if use Time between keystrokes: 0 it still improper input recorder version from 5.0 to 5.5.2 unattended bot


  • Author
  • Cadet | Tier 2
  • Mar 5, 2026 3:50 AM UTC

​@Tamil Arasu10  and ​@Aaron.Gleason  please help


  • Navigator | Tier 3
  • Mar 5, 2026 7:20 PM UTC

Hi ​@limheng ,

Check the machine settings.

 

I think Caps Lock might be enabled by default.

 

First, try one solution: add a simulated keystroke for the Caps Lock key before the step. If the automation works after that, then the issue is with the machine.


dgabbad369
Cadet | Tier 2
  • Cadet | Tier 2
  • Mar 10, 2026 6:21 AM UTC

Hi ​@limheng , 

Try enabling the setting below. When you keystroke Shift, it will turn off Caps Lock if it’s currently on; otherwise, it won’t make any changes. Your other hot keys related to Shift will still work as it is. Then you send your above keystrokes.

Go to Settings > Time & Language > Typing > Advanced keyboard settings > Input language hotkeys. Select "Press the SHIFT key" to turn off Caps Lock.


  • Author
  • Cadet | Tier 2
  • May 7, 2026 1:47 AM UTC

I’m using VM as unattended bot there are no keyboard settings or need it.

  • When not monitoring on VM it input improper like image
  • When monitoring it input normal

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • May 7, 2026 2:21 AM UTC

​@limheng Try changing the case of your login -- temporary set the letters to the opposite case. 

MyPassword67! becomes mYpASSWORD67!

If that works, the caps lock is your issue. You may have to run a third-party utility to turn it off.