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Cadet | Tier 2
February 26, 2026
Question

Set text incorrect in text type credential

  • February 26, 2026
  • 10 replies
  • 173 views

I have using recorder to set text in textbot and value is credential type when setting to textbox the value is incorrect.
Example: MyUserName 
value that set to text box “mYuSERnAME”

 

 

    10 replies

    Aaron.Gleason
    Automation Anywhere Team
    Automation Anywhere Team
    February 26, 2026

    @limheng Does it still work even with improper case?

    limhengAuthor
    Cadet | Tier 2
    February 27, 2026

    It not working in case login. When using attended bot it work normal but on unattended not work .

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    February 27, 2026

    @limheng Can you try with Time between keystrokes: 0 and see the value whether entered correctly or not.

    _Tamil_
    Cadet | Tier 2
    February 27, 2026

    Hola, puedes revisar que no este activo la tecla de mayusculas, o quizas se quedo pegado, cierra sesion y vuelve a probrar

    limhengAuthor
    Cadet | Tier 2
    March 5, 2026

    Even if use Time between keystrokes0 it still improper input recorder version from 5.0 to 5.5.2 unattended bot

    limhengAuthor
    Cadet | Tier 2
    March 5, 2026

    @Tamil Arasu10  and ​@Aaron.Gleason  please help

    Navigator | Tier 3
    March 5, 2026

    Hi ​@limheng ,

    Check the machine settings.

     

    I think Caps Lock might be enabled by default.

     

    First, try one solution: add a simulated keystroke for the Caps Lock key before the step. If the automation works after that, then the issue is with the machine.

    dgabbad369
    Cadet | Tier 2
    Cadet | Tier 2
    March 10, 2026

    Hi ​@limheng , 

    Try enabling the setting below. When you keystroke Shift, it will turn off Caps Lock if it’s currently on; otherwise, it won’t make any changes. Your other hot keys related to Shift will still work as it is. Then you send your above keystrokes.

    Go to Settings > Time & Language > Typing > Advanced keyboard settings > Input language hotkeys. Select "Press the SHIFT key" to turn off Caps Lock.

    limhengAuthor
    Cadet | Tier 2
    May 7, 2026

    I’m using VM as unattended bot there are no keyboard settings or need it.

    • When not monitoring on VM it input improper like image
    • When monitoring it input normal
    Aaron.Gleason
    Automation Anywhere Team
    Automation Anywhere Team
    May 7, 2026

    @limheng Try changing the case of your login -- temporary set the letters to the opposite case. 

    MyPassword67! becomes mYpASSWORD67!

    If that works, the caps lock is your issue. You may have to run a third-party utility to turn it off.