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Hi,

 

I am planning to upgrade the platform from V20 to V24,and v24 to v27,v27 to v30 and finally v30 to v33.

So please share a reference  to get the server and database to upgrade each versions .I am using On-prem

Versions v20
Server configuration cpu 3 & 8 gb RAM
Database configuration sql express 2019
SAP suported versions 760 & 800
Elastic search No clue

This is my current configurations is this supports each versions?

Thanks,

Ardra

Hi @ardra,

Ensure you are on one of the previous three releases from the latest release (on an n−3 release, where n refers to the latest release

That’s an interesting question, ardra !

I think the following community members may be able to help 

@ChanduMohammad 

@Tamil Arasu10 

@Olatidoye 

@KhaledMostafaMe 

@Theertha K S 

Hi ​@ardra,

🔄 Upgrade Path

Automation Anywhere requires that you upgrade sequentially, typically within n-3 versions. So your plan of:

  • v20 → v24 → v27 → v30 → v33

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/update-enterprise-a2019.html

.

🖥️ Server & Database Requirements (General Guidance)

Here’s a breakdown of what you should consider for each component:

1. Server Configuration

Your current setup:

  • CPU: 3 cores
  • RAM: 8 GB

🔴 Issue: This is below the recommended minimum for most versions beyond v21.

✅ Recommended (for v24+):

  • CPU: 4–8 cores
  • RAM: 16–32 GB (depending on bot load and concurrent users)

2. Database Configuration

You're using SQL Server Express 2019.

🔴 Issue: SQL Express has limitations:

  • Max DB size: 10 GB
  • No SQL Agent
  • Limited performance

✅ Recommended:

  • SQL Server Standard or Enterprise 2019/2022
  • Ensure full-text search is enabled
  • Avoid using instance names in DB connection strings (especially for v25+) 

     

3. Elasticsearch

You mentioned “No clue” — but Elasticsearch is required for:

  • Bot Insight
  • Audit logs
  • Search functionality

✅ Action:

  • Install Open Distro for Elasticsearch (or OpenSearch) as per Automation Anywhere documentation.
  • Ensure disk space and shard limits are managed before upgrades

     

4. SAP Versions

 

You listed SAP 760 & 800.

✅ These are supported by Automation Anywhere’s SAP package, but ensure:

  • SAP GUI scripting is enabled
  • SAP NetWeaver RFC SDK is installed (if needed)

📋 Upgrade Checklist

Before each upgrade step:

  1. Backup:
    • Control Room DB
    • Bot Repository
    • Configuration files (/config/)
  2. Check Compatibility:
    • Review release notes for each version (especially v25 and v28)
  3. Reconfigure:
    • SSL certificates
    • log4j2.xml settings
  4. Elasticsearch Cleanup:
    • Delete old application_log indices if needed

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