Running AARI Process as Unattended on Virtual Machine

Let me tag some folks who may be able to support you here:
​@Vatsy 
​@Padmakumar 
 

Hi ​@jane.neasham,

Setting up AARI to trigger an unattended bot on a virtual machine can be tricky because it involves multiple components: the AARI Form, Bot deployment settings, and Device pool configuration. 

1. Check Bot Deployment Settings

When you configure the bot in Automation Anywhere Control Room, ensure:

• Run as Unattended is selected.
• The bot is assigned to a device pool that includes your virtual machine.
• The user credentials for the VM are properly set up in the Control Room (under Devices → Credentials Vault).

2. Verify Device Pool Configuration

Confirm that:

• The virtual machine is online and showing as available in the device pool.
• The Automation Anywhere Bot Agent is installed and running on the VM.
• The Bot Agent is registered with the same Control Room environment.

3. Credential Mapping

For unattended bots, you need to map Control Room user credentials to the VM:

• Go to Devices → Manage Devices → Edit Device.
• Assign the Windows credentials for the VM under Credential Mapping.
• Test the connection to ensure it works.

4. AARI Process Configuration

In your AARI process:

• Ensure the bot action is set to Run as Unattended.
• Select the correct device pool in the bot action settings.
• If you’re passing form inputs to the bot, confirm that the input variables are mapped correctly.

5. Check Licensing

Make sure you have Unattended Bot licenses available. If you only have Attended licenses, the bot will not run on the VM without user intervention.

Before triggering via AARI, check the following points:

• Try running the bot directly from Control Room on the VM using the same device pool.
• If that works, the issue is likely in the AARI process configuration.
• If it doesn’t, the problem is with the Device pool or Credential mapping.

Thanks ​@Padmakumar and ​@Oli.Morris for your replies, they’ve certainly been helpful. I have now been able to set up the Control Room with the required users, roles and device pools, and successfully run the process using the VM. Thanks for your help. Now I can move on to the fun part and try out some use cases for my department!