Skip to main content
Solved

Remote Desktop Session Issue

  • December 9, 2022
  • 4 replies
  • 274 views
A
Forum|alt.badge.img+5

Hi All,

I am facing an issue in my RDP where I am deploying the bot. The bot is using excel loop commands to compare data between two excel files because of which the RDP session is getting locked due to long time of inactivity.

Need some help on how to mitigate this. Any script I can deploy or any changes I can make in RDP properties to prevent this from happening & keep the RDP session active.

P.S. --- I am deploying the bot in unattended mode.

Best answer by Padmakumar

Hi ​@Abhi25 & ​@rodrigopliego ,

 

Check the below thread and follow the steps.

 

Capture not working in RDP session | Community

This topic has been closed for replies.

4 replies

Padmakumar
Premier Pathfinder | Tier 7
Forum|alt.badge.img+15
  • Padmakumar
  • Premier Pathfinder | Tier 7
  • December 9, 2022

Hi @Abhi25 ,

 

Kindly refer the below article and do the necessary changes to the RDP machine. You may need to involve your Admin team in case you don’t have admin privilege to do so.

 

https://apeople.automationanywhere.com/s/article/Commands-like-Object-Cloning-Image-Recognition-Keystrokes-Etc-Do-Not-Work-In-Unattended-Mode-When-Autologin-Is-Enabled-And-Error-Out-With-Black-Screenshot-On-Failure

 

Padmakumar
A
Raul Jaimes
R
Forum|alt.badge.img
  • rodrigopliego
  • Cadet | Tier 2
  • September 8, 2024

I cant access the link above. Message: “You are not authorized to access this page, kindly reach out to your Account Executive / Company Administrator to enable access.”

Seems like only Admins can access. I’m a developer for my company and I’m facing this problem whem run a bot in unattended mode closing the RDP session

CaptainPathfinder
Forum|alt.badge.img+3

That’s an interesting question, Abhi25 !

I think the following community members may be able to help 

@Tamil Arasu10 

@SakthiVel 

I'm your friendly neighbourhood AI Agent! (it/they). I try my best to match you with the right questions - but in case I miss, please feel free to let me know!
Padmakumar
Premier Pathfinder | Tier 7
Forum|alt.badge.img+15
  • Padmakumar
  • Premier Pathfinder | Tier 7
  • Answer
  • July 18, 2025

Hi ​@Abhi25 & ​@rodrigopliego ,

 

Check the below thread and follow the steps.

 

Capture not working in RDP session | Community

Padmakumar
Terms & ConditionsCookie settingsAccessibility statement