Cadet | Tier 2

Question

Regarding Bot Agent

Forum|Forum|4 years ago
April 11, 2022
4 replies
46 views

Hi People

I have installed Automation anywhere 360 with express mode in Server machine, when we are connected to Office network Everything is working Fine, but when we connect to a different network the bot is failing to download the dependencies .what might be the reason?? MicrosoftTeams-image

Automation Anywhere Team

Automation Anywhere Team

Hi @Sridhar Yadlapalli,

Thanks for posting your query.

Please follow the steps in the below article to fix this issue:

https://apeople.automationanywhere.com/s/article/A2019-Unable-to-run-bot-with-error

Note: Only registered customers/partners can access the knowledge base articles.

Hope this helps.

Regards,

Vijay

Sridhar 4582Author

Cadet | Tier 2

I can't open the article, can you please help us to fix this issue

Automation Anywhere Team

Automation Anywhere Team

Hi @Sridhar Yadlapalli,

Thanks for trying. I see that you have the necessary permissions to access the knowledge base articles.

Please clear your cache and access the above-shared article again.

Regards,

Vijay

Sridhar 4582Author

Cadet | Tier 2

Thanks for the help the issue got fixed