Hi @Sridhar Yadlapalli​,

Thanks for posting your query.

Please follow the steps in the below article to fix this issue:

https://apeople.automationanywhere.com/s/article/A2019-Unable-to-run-bot-with-error

Note: Only registered customers/partners can access the knowledge base articles.

Hope this helps.

Regards,

Vijay

​I can't open the article, can you please help us to fix this issue

Hi @Sridhar Yadlapalli​,

Thanks for trying. I see that you have the necessary permissions to access the knowledge base articles.

Please clear your cache and access the above-shared article again.

Regards,

Vijay

Thanks for the help the issue got fixed