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Hi,

I am using the Recorder action, using which I have to select a value from the drop-down. I have used select item by index action, which is working as expected but after selecting the value I’m getting error message: Unable to find LISTVIEW. Search Criteria did not match.

​@Sakshi Could you post a screenshot of a portion of the source code so we can see if any errors were made?

Hi,

I am using the Recorder action, using which I have to select a value from the drop-down. I have used select item by index action, which is working as expected but after selecting the value I’m getting error message: Unable to find LISTVIEW. Search Criteria did not match.

     

     - Check Object Properties

  • During capture, ensure you're using reliable properties like:

    • HTML innerText

    • HTML Value

    • AutomationId (for desktop apps)

  • Avoid using generic or dynamic properties like ID or Path unless stable.

       - Change Capturing Technology

  • In the Capture action, try switching between:

    • Default

    • Microsoft Active Accessibility

    • UI Automation

    • HTML

  • Some dropdowns (especially in desktop apps) respond better to Active Accessibility or UI Automation.

        - Try “Select Item by Text” Instead of Index

  • If index-based selection fails, switch to Select Item by Text and pass the exact visible string.

        - Recorder Package Version

  • Update to the latest Recorder package in A360.

 

Hi ​@Sakshi,

 

Could you please share the screenshot of the code as well as the dropdown?

If possible, please provide the URL too.

 

Also, for capturing items from a dropdown, Select item by name is more reliable than Select item by index, as the index can be changed in some cases when the page is refreshed or any change is made from the backend.

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