I just wanted to see if anyone has suggestions or thoughts I have not tried yet. Beginning late Wednesday, bots in our production space began failing intermittently when trying to log into websites. They were simply failing to see elements on the page, and randomly - a button here, a drop-down there. It started with 2 bots and then escalated to over a dozen.
I confirmed all of these same processes work fine in Dev. They are same code versions, same Chrome versions, same plug-in and Bot Agent versions, and same package versions. I rebooted the production VMs, cleared cache, etc. Logs show me only that the element wasn’t found. I tried recapturing some of the commonly failing Recorder steps, and for some it worked while others still do not.
As of this morning, the processes are now all failing in Dev as well. Same issues, random Recorder steps simply not finding the element. I have created a support ticket, and am waiting on a response, but at this point all of production is spotty. Just looking for thoughts on anything else to try.
