Question

receiving error while creating device login credentials in Automation anywhere 360 Community edition in my laptop.

  • 9 November 2022
  • 1 reply
  • 18 views

while creating device login credentials in Automation anywhere 360 Community edition in my laptop receiving error

"Not Found. If the problem persists, please contact you system administrator",

I tried uninstalling and reinstalling the bot agent but it doesnt help.

I tried using Get User Name from Local Device but still the same error.

the bot agent (version 21.222 ) was downloaded automatically when i connected to my computer through the control room.

I am using windows 10 Home Single Language edition(v22H2) 64 bit OS on a lenovo PC (intel Core i7 4510U, 8 GB Ram)

 


1 reply

Userlevel 3
Badge +7

Hi @Chaitak Mukherjee​ 

 

Please follow the below steps,

 

 

 

  1. In the Control Room panel, click your user name and select My settings.
  2. In My Settings page, navigate to Devices > Credentials section to update the Username and Password for the device.
  3. Device login credentials are required to run a bot from this device.
  4. Note: Automation 360 does not validate the device login credentials until you run a bot.
  5. If your username is part of a domain, include the domain within the format 
  6. domain\username
  7. . Typically, home users are not part of a domain, unless they are specifically configured.
  8. Save the changes.

 

 

 

Thanks!

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