Receiving and error when try to save device credentials in A360 community Edition

  • 31 August 2022
  • 1 reply


I am using Community Edition A360, Trying to save the device credentials but getting an error as in screenshot. "Error- Not Found "

1 reply

Userlevel 6
Badge +10

Hi @Meghana U​ ,

Thank you for writing to us,

Please follow the below steps to get your device name:

>If you do not know your device name

  1. Open a command prompt
  2. Enter "whoami".

 Then, your device name will be output as result. 

  • If the user name is part of your company’s domain, use the format “domain \ username”.   (This is your device name, not your email address.)

>Next, please enter the password when you use to log in to your device (PC) usually.