Skip to main content

When an work item is added or updated in the queue, then my task bot will get triggered and do the action needed, how to do that in automation anywhere, as i didn’t find any specific activity or trigger for this type of bot execution

@sushhhh Work queues weren't really designed with immediate execution in mind. They are designed for queueing many work items and processing them when a bot runners is available. This typically means running a queue inquiry bot on a schedule. 

If you want something executed on a trigger, we have plenty of choices but the presence of a work queue item is not one of them. 

I would check your business process to see why you're using work queues in the first place because you might just want a trigger instead without the queue. 


In queue trigger setting there is option called new item add, please select that option when ever new queue items is added the bot will trigger automatically 


@sushhhh Work queues weren't really designed with immediate execution in mind. They are designed for queueing many work items and processing them when a bot runners is available. This typically means running a queue inquiry bot on a schedule. 

If you want something executed on a trigger, we have plenty of choices but the presence of a work queue item is not one of them. 

I would check your business process to see why you're using work queues in the first place because you might just want a trigger instead without the queue. 

Similar to how we create a dispatcher and performer in UiPath for queue item processing, I have created a dispatcher bot that triggers when an email with a specific attachment arrives. This bot reads the Excel data from the attachment and inserts the items into my queue. For the second part, I have created a performer bot, and my requirement is to trigger this bot whenever a new work item is added to the queue. Once triggered, the bot retrieves the work item data, navigates to a website, and fills in all the required fields with that data. For this, I am looking for a way to set up a trigger when a work item is added to the queue. Is there any possible way to do this, let me know


In queue trigger setting there is option called new item add, please select that option when ever new queue items is added the bot will trigger automatically 

Can you please let me know where can i find the queue trigger setting and for which role, it is being accessible, if you are admin then you can see the settings or any other user can also see this?


When an work item is added or updated in the queue, then my task bot will get triggered and do the action needed, how to do that in automation anywhere, as i didn’t find any specific activity or trigger for this type of bot execution

I believe there is no such trigger available there in Automation Anywhere. Set the Processing time so that it will run continuously or at intervals