Python Script getting URL error

I created a bot that executes a Python script.  This script opens a Chrome browser, loads the URL, downloads 5 rate reports from that web site, then loads those reports to SAP.  When I run the Python script locally using IDLE, it works fine.  When I call the function using AA 365, Chrome opens, but the URL is not populating.  I’m using Python 3.9 and I’ve installed all the necessary libraries for the script to run.  
We currently run this bot on a VDI and this bot works fine but we are trying to switch over to running on a server VM.   The VM is where I’m seeing this error.  Can someone give me some ideas on what could be going on?     

here is the error that is being logged in the Bot Launcher Log file:

ERROR - Message: session not created: Chrome instance exited. Examine ChromeDriver verbose log to determine the cause.; For documentation on this error, please visit: