Skip to main content
Question

Process Composer: Create a Request failed with error 'java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils'


Forum|alt.badge.img+6

When creating an AARI request using a test bot with the Process Composer 'Create Request' action, it often fails with the error:

java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils

Error:

Code: 

Can someone suggest a workaround for this? Why are we getting this error, and how can it be resolved?

5 replies

Marc Mueller
Pathfinder Advocate | Tier 6
Forum|alt.badge.img+15
  • Pathfinder Advocate | Tier 6
  • 275 replies
  • April 3, 2025

Hi ​@RajeshS106234,

have you checked the logs?

You can view the system log information on your device at the following locations:

  • Bot Agent installed as admin userC:\ProgramData\AutomationAnywhere\BotRunner\Logs
  • Bot Agent installed as local user or non-admin user: %userprofile%\AppData\Local\AutomationAnywhere\BotRunner\Logs

Cheers

Marc


Forum|alt.badge.img+6
  • Author
  • Navigator | Tier 3
  • 17 replies
  • April 3, 2025

@Marc Mueller  here are the logs:

 

I have no clear idea about the root cause of the error


Aaron.Gleason
Automation Anywhere Team
Forum|alt.badge.img+10
  • Automation Anywhere Team
  • 569 replies
  • April 3, 2025

Based upon your description, are you using a package called StringUtils? If so, what action(s) are you using from that package?


rbkadiyam
Premier Pathfinder | Tier 7
Forum|alt.badge.img+17
  • Premier Pathfinder | Tier 7
  • 590 replies
  • April 3, 2025

@RajeshS106234 as per logs there is no active session, can you restart the machine and tray again ?


Forum|alt.badge.img+8
  • Navigator | Tier 3
  • 61 replies
  • April 3, 2025

Check if you have storage capacity available on your drive, where packages get downloaded.
Usually C:\ProgramData\AutomationAnywhere\GlobalCache

make sure you have enough storage available for packages to get downloaded.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings