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Polyana 8891
Navigator | Tier 3
Navigator | Tier 3
October 11, 2023
Solved

Problems with sharepoint package

  • October 11, 2023
  • 12 replies
  • 1801 views

I am not able to use the actions of the sharepoint package, I can even make the connection, but in the actions of obtaining data from folders and files and performing copying, downloading and uploading I receive a permission error.

 

I believe it could be the path of the folders I'm trying to use, but I've tried several formats and the error still persists. any idea how to solve it? I have already contacted the team that releases the Azure app and all permissions are released and configured as requested by AA.

 

When authenticating, if I DO NOT select the "teams site" option, the following error appears:

Houve falha na API do SharePoint. Veja os detalhes abaixo.

Status: 403
Details: {"error":{"code":"-2147024891, System.UnauthorizedAccessException","message":{"lang":"pt-PT","value":"Acesso negado."}}}

 

but if I activate the "teams site" option the error changes, but I can't find the correct way to inform the folder paths: ways that I have already tested in actions

 

Houve falha na API do SharePoint. Veja os detalhes abaixo.

Status: 404
Details: 404 FILE NOT FOUND

 

 

Best answer by Polyana 8891
I managed to solve it. The problem was basically the name of the folders, each sharepoint has a slightly different pattern and it made it difficult to find the right pattern.Basically the tip they gave was to look at the link:Right after the main site, the link informs whether it is just "site" or "teams site", to correctly inform authentication.
In other actions, to find the correct folder path, just enter it according to the link, but replacing "%20" with a space.I hope these tips help you!

12 replies

Lu.Hunnicutt
Pathfinder Community Team
Pathfinder Community Team
May 30, 2025

@Aaron.Gleason - any insight into this?

Let's Connect! www.linkedin.com/in/lu-hunnicutt-1290jan
Aaron.Gleason
Automation Anywhere Team
Automation Anywhere Team
May 30, 2025

A 403 error indicates there is a problem with access level. That could be Sharepoint access OR folder access. The error does not provide any clarity for which it is.

I don’t believe our package was updated to use the Microsoft Graph API at this time. I believe it is using the older Sharepoint actions, so you may have to enable permissions that way instead.