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Melqui 4737
Cadet | Tier 2
March 7, 2025
Solved

Problem checking out after modifying a bot using recorder

  • March 7, 2025
  • 7 replies
  • 224 views
Hello automation anywhere community, I have a situation with my on-premise control room, when I make a change to a bot using recorder and after saving the changes I want to check out it doesn't allow me, so I have to try to export the bot, when exporting it I get an error in the history and indicating a path to a metadata that does not exist, then I have to copy that metadata and create a PNG file with that name and save it in the path of the automation anywhere on-premise server until I get no more errors and then I can check out, can someone tell me how to correct this root problem?
    Best answer by Dineshkumar Muthu

    Hi ​@Melqui 4737 

    The root cause of your issue is the repository path containing “Automation Anywhere.” To resolve this, change the path to something like “AAEnterprise.” For more details, you can refer to this link.

    After making the changes to the repository path, 

    1. Identify the Missing File: Note the exact path and name of the missing .png file from the error message.

    2. Create the Missing File: Manually create a .png file with the same name in the specified location. You can use any image editor to create a placeholder .png file if the actual image is not available.

    Ref Link: https://apeople.automationanywhere.com/s/article/A360-On-Prem-Unable-to-checkout-because-of-missing-PNG-error-after-30-upgrade

    Ref Link: https://apeople.automationanywhere.com/s/article/Best-practices-to-change-the-CR-server-repository-path-after-installation

    You can create an AA support ticket, and they will be able to assist you.

    7 replies

    Marc Mueller
    Most Valuable Pathfinder
    Marc MuellerMost Valuable Pathfinder
    Most Valuable Pathfinder
    March 7, 2025

    Hi ​@Melqui 4737,

    will tag ​@Vatsy he could be able to help.

     

    Cheers

    Marc

     

    🤝Let's connect on LinkedIn: https://www.linkedin.com/in/developer-marc-mueller >>>>>>>> 📺Check out my YouTube channel - https://youtube.com/@AutomationDevelopmentEasy
      Dineshkumar Muthu
      Flight Specialist | Tier 4
      Dineshkumar MuthuAnswer
      Flight Specialist | Tier 4
      March 7, 2025

      Hi ​@Melqui 4737 

      The root cause of your issue is the repository path containing “Automation Anywhere.” To resolve this, change the path to something like “AAEnterprise.” For more details, you can refer to this link.

      After making the changes to the repository path, 

      1. Identify the Missing File: Note the exact path and name of the missing .png file from the error message.

      2. Create the Missing File: Manually create a .png file with the same name in the specified location. You can use any image editor to create a placeholder .png file if the actual image is not available.

      Ref Link: https://apeople.automationanywhere.com/s/article/A360-On-Prem-Unable-to-checkout-because-of-missing-PNG-error-after-30-upgrade

      Ref Link: https://apeople.automationanywhere.com/s/article/Best-practices-to-change-the-CR-server-repository-path-after-installation

      You can create an AA support ticket, and they will be able to assist you.

      "Everything fails all the time, so plan for failure and nothing fails" - Werner Vogels ========== Linkedin Profile : https://www.linkedin.com/in/dineshkumar-muthu/
        Marc Mueller
        Most Valuable Pathfinder
        Marc MuellerMost Valuable Pathfinder
        Most Valuable Pathfinder
        March 7, 2025

        ​@Dineshkumar Muthu 💪

        I never had this before… good to know!

         

        Cheers

        Marc

        🤝Let's connect on LinkedIn: https://www.linkedin.com/in/developer-marc-mueller >>>>>>>> 📺Check out my YouTube channel - https://youtube.com/@AutomationDevelopmentEasy
          Vatsy
          Most Valuable Pathfinder
          VatsyMost Valuable Pathfinder
          Most Valuable Pathfinder
          March 7, 2025

          Thanks for providing the solution, ​@Dineshkumar Muthu! Even I have not faced this issue before. New learnings! Hope the above solution works for ​@Melqui 4737! :)

          Vatsal Mehta - Ideate. Automate. Innovate. - LinkedIn URL: https://www.linkedin.com/in/vatsalmehta18
            Vatsy
            Most Valuable Pathfinder
            VatsyMost Valuable Pathfinder
            Most Valuable Pathfinder
            March 7, 2025

            Hi ​@Melqui 4737,

            will tag ​@Vatsy he could be able to help.

             

            Cheers

            Marc

             

            Thanks for the tag ​@Marc 1985!

            Vatsal Mehta - Ideate. Automate. Innovate. - LinkedIn URL: https://www.linkedin.com/in/vatsalmehta18
              M
              Melqui 4737Author
              Cadet | Tier 2
              March 7, 2025

              Thanks for the answer

                M
                Melqui 4737Author
                Cadet | Tier 2
                March 7, 2025

                Hi ​@Melqui 4737 

                The root cause of your issue is the repository path containing “Automation Anywhere.” To resolve this, change the path to something like “AAEnterprise.” For more details, you can refer to this link.

                After making the changes to the repository path, 

                1. Identify the Missing File: Note the exact path and name of the missing .png file from the error message.

                2. Create the Missing File: Manually create a .png file with the same name in the specified location. You can use any image editor to create a placeholder .png file if the actual image is not available.

                Ref Link: https://apeople.automationanywhere.com/s/article/A360-On-Prem-Unable-to-checkout-because-of-missing-PNG-error-after-30-upgrade

                Ref Link: https://apeople.automationanywhere.com/s/article/Best-practices-to-change-the-CR-server-repository-path-after-installation

                You can create an AA support ticket, and they will be able to assist you.

                Thanks for this answer

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