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Good Afternoon.

 

im developing a AA360 Bot that use a mouse move, and im having problems whith a error code. Could you help me?

Erro.: Plug-in action failed. 
Make sure that your browser plug-in is properly installed and enabled. For help with this error, go to the Automation Anywhere community forum,  A People. 
Error code:TYPE_015  - Linha: 32  

 

Pedro Vinicius

São Paulo - BR

 

Hi @Zell, Do you tryed update this package and updated the Plugin to MV3 Version?


Hi @Zell ,

 

First of all, check whether Automation 360 plugin is available in your browser extensions, and it is enabled or not. If not, please enable it.

 

TYPE_015 error is mainly due to Object Cloning / Capture Command.

If it is object Cloning -> Increase wait for object to exist time

If it is Capture Command -> Increase the time in Wait for Control input box inside the Capture Command.


Hi @Zell 

Check whether Automation 360 plugin is available in your browser extensions & its enabled. If its enabled, increase the “Delay in milliseconds(ms) (optional)” value in Mouse: Move command and give a try.

 


Dear @Zell,

 

An error while using a mouse move action in Automation Anywhere 360.

The error message mentions a "TYPE_015" error code and suggests that you check the Automation Anywhere community forum for help. The TYPE_015 error code is not a standard error code, so it is likely specific to your setup or the actions you are performing.

To troubleshoot this issue, you can try the following steps:

  1. Make sure that your browser plug-in is properly installed and enabled. If you are using a specific browser extension or plug-in, check that it is up-to-date and compatible with your browser and Automation Anywhere 360.

  2. Check the line of code indicated in the error message (line 32 in this case) to see if there are any issues with the syntax or logic of your mouse move action.

  3. Check if there are any other programs or processes running on your machine that might be conflicting with Automation Anywhere 360 or the mouse move action.

  4. If the problem persists, you can try running the mouse move action on a different machine or browser to see if the issue is specific to your setup.

  5. If none of these suggestions help, you can try reaching out to the Automation Anywhere community forum or contacting Automation Anywhere support for further assistance.

 

Regards,


Hi @Zell, Do you tryed update this package and updated the Plugin to MV3 Version?

thank you very much, for the attention and help. Im new in AA360. Actually i came from VB and SQL. And this is my very first project.

 

I will follow your instructions, and come back with the results.

 

Pedro

São Paulo, BR.


@Zell

Kinldy, verify the following article.

https://apeople.automationanywhere.com/s/article/A2019-Chrome-plugin-crashing-while-running-tasks

Regards

 

Ref: https://apeople.automationanywhere.com/s/article/Object-Cloning-command-Error-Codes

 


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