PDF Extract field action is working only with Digital documents but not with scanned documents. Why?

  • 1 November 2022
  • 1 reply



I'm trying to extract fields from PDF files which are scanned documents (having 300 DPI) using "A360 PDF action extract field" but bot not extracting the values. Only for digital documents it can able to extract.


What are the pre requirements to extract fields from scanned PDF files using PDF action in A360.


When went through AA docs, no where they mentioned as it will work only with digital documents..


Kindly revert if you know the solution for this..

1 reply

Userlevel 6
Badge +15

Hi @Hemantha Pindra​ ,


The PDF files have good quality, also generated by the system therefore PDF file details are extractable. But the Scanned PDF files fall under the image-based PDF file, these files are having low quality and document resolutions also change during the scan time.


I would recommend to you, please check out the IQ BOT and Document Automation (mentioned features will help to resolve this issue, also you can explore a lot in this area)