Question

Our Production Bot failed with the following message. Can someone let me know why cause this error to occur?

  • 9 March 2022
  • 1 reply
  • 21 views

java.lang.RuntimeException: {"message":"Error creating RDP session.","details":"[13:00:14:157] [11160:0000170c] [error][com.freerdp.core.connection] - Timeout waiting for activation","correctiveAction":"","code":"rdp.error"}


1 reply

Userlevel 4
Badge +8

Hi @Lucy Phan​,

 

Please review these KB articles to see if they help.

 

https://apeople.automationanywhere.com/s/article/Checks-to-be-performed-while-bots-fail-in-unattended-mode/p>

https://apeople.automationanywhere.com/s/article/Automation-360/p>

https://apeople.automationanywhere.com/s/article/Error-creating-RDP-session/p>

 

If not, then it would be better to raise a support ticket so that the support team can assist you further.

 

Regards,

Puneet

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