Question

Once we try to capture from recorder, during the capturing after right click, we are able to see all additional screens clearly but when we try to run bot, additional screens shown as black on capture. Has anyone encountered this kind of problem?

  • 21 April 2022
  • 2 replies
  • 13 views

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2 replies

Userlevel 3
Badge +7

Hi @yalçın atasever​ ,

 

This is a little off topic, but I see that you are trying to Automate SAP, is the version of SAP greater than or equal to 750 Patch 9 or 760??

If so, then I'd recommend using that instead, as the Package is Tailor made for SAP Automation.

 

Regarding the Capture Action, it operates only on the Window which is specified in the Window Field, which is probably why you can't see the other windows.

 

 

Kind Regards,

Ashwin A.K

Userlevel 4
Badge +8

@yalçın atasever​ : if you are still facing an issue then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.

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