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Automation Anywhere Team
May 14, 2024
Question

OCR engine not working :

  • May 14, 2024
  • 1 reply
  • 271 views

Hi team ,    

Can anyone pls help with below error msg : "Exception occurred while OCR Engine initialization with message -.

Why I'm getting above error message?    

I'm using Capture image by path action.    

TIA

    1 reply

    Abhay Naik
    Navigator | Tier 3
    May 15, 2024

    Hi @Sonal3001 ,

     

    Try disabling the antivirus. Find the KB below for more information.

    https://apeople.automationanywhere.com/s/article/Failed-to-do-OCR

    Abhay Naik