Question

OCR engine not working :

Forum|Forum|1 year ago
May 14, 2024
1 reply
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Sonal3001
Automation Anywhere Team

Hi team ,

Can anyone pls help with below error msg : "Exception occurred while OCR Engine initialization with message -.

Why I'm getting above error message?

I'm using Capture image by path action.

TIA

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+8

Abhay Naik
Navigator | Tier 3
Forum|Forum|1 year ago
May 15, 2024

Hi @Sonal3001 ,

Try disabling the antivirus. Find the KB below for more information.

https://apeople.automationanywhere.com/s/article/Failed-to-do-OCR

Abhay Naik

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