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I have created a bot to automate a web application - mostly all the action performed by the Web Automation Package but in between i have used Recorder package where pop-up comes as Web automation has limitation to not click on the POP-UP Window.

SO ​My issue is -  I open my browser using Web automation where it create a session in microsoft Edge browser but when the web automation successfully opens the  browser then I am not able to see the Microsoft Extension in the Mange extension.

As automation anywhere extension is not there then it will give error while perform any action using recorder like error given below : 

Your Edge plug-in is either not installed or disabled. For trouble-shooting help, visit the Automation Anywhere Documentation and search for 'Edge plug-in'.

Can anybody help me for the same - What could be the reason.

 

Note : The bot is running in unattended machine  & if i open the edge manually then AA extension is installed.

@yugal 786 The short answer is that the new plug-in type may not be compatible with that package. The last time I saw an update for that package was 3 years ago. To be honest, I’ve never even used it. Let me see if I can duplicate what you’re seeing.

(whirring sounds)

Okay, job done. It does appear this package is not compatible with newer versions of Chrome.

What functionality are you relying on the Web Automation package that isn’t available in the Recorder, Mouse, or Browser packages?


@yugal 786 I followed up with the developer of this package. It is no longer being maintained. It should not be used in future automations.

This doesn’t help you, though. You may have to use a VM for the bot runner that uses an older, compatible version of Chrome that works with the Web Automation package and doesn’t get updates.


@aaron.gleason - thanks for your help.

As the web automate takes the latest driver version of the latest version of Microsoft edge.

However I am using the same bot structure Recorder + Web Automation in another VM machine which is running perfectly fine.

But not sure why in VM let say “A” web automation browser session  not connecting AA plugin.


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