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Hi i am trying to i nsert an image into the mail content .i am using the activity email send. i am using the simple html code to insert the image.but for some reason its not pasting the image into the mail body.This is how i am getting . Is there any other way to do it

 

Hi ​@amrutageorge ,

 

Please make sure to choose the HTML code option for the Email body while using the Email → Send action.

 

 

Any of the below will be likely causing the issue.

  1. Email Body Not Set as HTML:

    • Ensure the Email Send action is configured to send the email body as HTML format, not plain text.

  2. Image Source URL Accessibility:

    • The image URL in the <img src="..."> must be publicly accessible over the internet.
    • If the image URL is local or behind a firewall, the email client won’t be able to load it.

  3. Correct HTML Formatting:

    • Use full HTML structure if needed:

      <html> <body> <p>Here is the image:</p> <img src="https://your-image-url.com/image.jpg" alt="Image"/> </body> </html>

  4. Email Client Restrictions:

    • Some email clients block external images by default for security/privacy reasons.
    • Test with different email clients to confirm.

Great answer ​@Padmakumar. Additionally, ​@amrutageorge, if your graphic is small (as in file size), you can base64 encode the graphic and embed it directly in your email. 

https://stackoverflow.com/questions/8499633/how-to-display-base64-images-in-html

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