Question

Not able to find PDF View viewer in Extract field action in PDF

  • 2 August 2023
  • 2 replies
  • 23 views

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Instead of PDF viewer , finding “ADD Field ” button, and not able to capture the fields.

 

Please suggest , what needs to be done?

 


2 replies

Userlevel 3
Badge +5

Hello @drathinavel2106  

Thank you for sharing your question.

I would like to recommend that you submit a formal support ticket for deeper inquiry and direct collaboration with one of our support team members.

To submit a support ticket, visit the Support Portal. (LINK)

If you are unable to access this page, please reach out to your account representative for troubleshooting assistance.

Regards, 

Rima Sengupta

Pathfinder Community Team
 

Userlevel 5
Badge +9

Hi @drathinavel2106 

Kindly verify the Control Room version you have. The PDF viewer is available since  A360.21 version

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/release-automation-360-v21.html

If you are in a most recent CR version, change the package version of your bot

 

 

Regards.

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