Question

Not able to access License which is sent

  • 26 December 2022
  • 4 replies
  • 78 views
A
Badge

Kindly Please Schedule a call with me my available trimmings are (8:00 AM to 4:30 PM IST) 


 

Thanks & Regards,
Lakshmi Priya Illa

Solutions Engineer RPA

 

Carl Zeiss India Bangalore Pvt Ltd

Mobile: +91-9949608060

Plot No 3, Bommasandra Jigani Link Rd, Bommasandra Industrial Area,
Bengaluru, Karnataka 560099

Email: lakshmi.priya@zeiss.com

4 replies

C
Rank
Userlevel 6
Badge +16

Hi @AjitCZI 

Access to the customer support portal is only accessible to partners and customers, incase if you are already partner with AA and facing this issue i’d recommend raising a support case. 

Padmakumar
Userlevel 7
Badge +13

Hi @AjitCZI ,

 

Please raise the support ticket here.

Padmakumar
rbkadiyam
Rank
Userlevel 5
Badge +14

support portal admin in your org will have ability to download the license file directly, Please find the below marked area to download the required license file

 

 

Ramesh B Kadiyam
Tamil Arasu10
Rank
Userlevel 6
Badge +15

Hi @AjitCZI ,

 

Please see the above page  ( License and cloud service ) here, you can generate license file based on your purchase agreement.

Once you’ve generate, the file will be shared via email or you can download from the site itself.

 

Thanks!

_Tamil_

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