No connection to local device possible anymore? I can install device everything like before. All green checks, but Mark stays allways red. Device disconnected. Any chanches made? I tried with the new Version 21.210 and also with the previous one. THX!
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Can you please try the below steps,
- Uninstall the bot agent
- remove/delete the current user and device
- delete the existing bot agent installation location
- Please download the latest version of Bot Agent and install using admin mode
- Open your computer’s Services & check that your Automation Anywhere Bot Agent is running.
- Make sure your credentials are correct. Be sure to include your domain & not just your username.
- To find your domain and username, open a command prompt and type “whoami”. Put that in the Device credentials window and Update credentials
Additional reference:
- How to Install the Bot Agent in Enterprise A2019 | Automation
- Automation 360: How to Install the Bot Agent
Thanks,
Nishanth Anbalagan
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