Team,
I need to restrict access to my Cloud Control Room URL in the public environment. If I configure our company's ANF and NAT IPs under network settings, it will limit access to public usage as intended. However, in the event of an issue with our company IPs or a change in IPs, I might be unable to access the URL to log in and update the IP settings.
What steps should I take to address this scenario?
Best answer by Tamil Arasu10
When you whitelist specific VPN or Firewall IPs for your Automation Anywhere Control Room, the URL itself remains accessible. However, users will only be able to log in if they are connected through one of the whitelisted IPs.
This means that while the URL can be reached from any IP, login attempts will be restricted to those coming from the specified IP addresses
+16Hi
Please find the below,
Secondary Access IPs: Configure a secondary set of IP addresses that can be used to access the Control Room. These can act as a backup in case your primary IPs fail.
VPN Setup: Implement a VPN that allows you to connect to your network securely from any location. This way, even if your IP changes, you can still access the Control Room through the VPN.
Admin User with Broad Access: Create an admin user account with broader access permissions that can bypass IP restrictions temporarily. This account should be used only in emergencies to update IP settings.
Automation Anywhere Support: Keep contact information for Automation Anywhere support handy. In case you are locked out, they can assist you in regaining access to your Control Room and updating the IP settings.
Hi
Thanks for the most appropriate ways to approach my Issue. above the solutions were help to bypass the issue ,
Regarding the third point about creating an Admin User with Broad Access:
For example, my Control Room URL is https://companyname.my.automationanywhere.digital. Based on my understanding, if I whitelist specific VPN or Firewall IPs under Control Room , will the control room URL be completely inaccessible outside the whitelisted VPN IPs? Or will the URL remain accessible, but users (e.g., Runner, Administrator, Developer) will be unable to log in with their credentials unless they are connected through the whitelisted VPN IPs?
If the URL is restricted to only work with the specified VPN IPs, how can I securely access the Admin credentials with broad access when needed?
If my understanding is incorrect, could you clarify how I can create an Admin User with broad access for the Control Room in such a setup?
+16When you whitelist specific VPN or Firewall IPs for your Automation Anywhere Control Room, the URL itself remains accessible. However, users will only be able to log in if they are connected through one of the whitelisted IPs.
This means that while the URL can be reached from any IP, login attempts will be restricted to those coming from the specified IP addresses
+16You can’t use the above roles.
Please reach the local IT to enable or whitelist the IP’s and VPN
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