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Oscar 8469
Ground Control | Tier 1
July 11, 2022
Question

My device connect and disconnect

  • July 11, 2022
  • 1 reply
  • 143 views

Hi friends, 

 

I started the training Bot Developers 360, but in my second class, my device started connect and disconnect so I don't work on bot ITBricks.

 

Thanks 

    1 reply

    A
    Automation Anywhere Team
    Automation Anywhere Team
    Automation Anywhere Team
    September 25, 2022

    Hello @Oscar Elias De La Cruz Cotrina​ ,

    Please validate the below article related to the same issue

     

    1) https://apeople.automationanywhere.com/s/article/Error-Device-is-disconnected-or-need-upgrade/p>

    2) https://apeople.automationanywhere.com/s/article/device-connect-and-disconnect-intermittently/p>

    3) https://apeople.automationanywhere.com/s/article/Device-status-showing-disconnect-in-A360/p>

     

    Try to uninstall and reinstall the bot agent with admin rights and validate again

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