Question

My control room of enterprise and community edition are not working due to pending processes in progress activity since a week. How can i solve this issue as i cannot manually delete the pending process.

  • 12 October 2022
  • 3 replies
  • 15 views

My control room of enterprise and community edition are not working due to pending processes in progress activity since a week. How can i solve this issue as i cannot manually delete the pending process.

3 replies

Userlevel 5
Badge +8

Hi @Fatima zahra​ ,

 

Can you restart Bot Agent and try again?

 

Steps for Restarting Bot Agent Service :

 

Click on Windows+R

Type services.msc

Hit Enter

Check for Automation Anywhere Bot Agent Service

Right Click and Restart

Userlevel 4
Badge +8

Hello @Fatima zahra​ 

 

Could you please raise a support case for the affected enterprise control room ? The support specialist will gather relevant details and will help resolve the issue on priority.

Cannot find automation anywhere bot agent service there.

 

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