my client disconnects frequently on A360, how do i fix this

Hi @Rajesh Balaraj .​ ,

Good Day!

Please refer the below below KB article and follow the steps:

https://apeople.automationanywhere.com/s/article/device-connect-and-disconnect-intermittently/p>

If you are still facing an issue then please create a support case

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.