My bot got stuck, Status: pending Execution.

Forum|Forum|3 years ago
October 12, 2022
1 reply
316 views

My bot got stuck, Status: pending Execution. Due to this, I am not able to connect to the local device it is showing me an error:" System allows only a single device to be registered. If you need to replace your existing device you should delete it first."

I am also not able to delete devices because it is part of an active bot deployment

A

Automation Anywhere Team

Hello @Divay Kumar

Thank you for posting in the Automation Anywhere user community forum!

Based on the description, we believe a deeper understanding and troubleshooting is required on the issue to be able to assist better.

We request you please use the below link to create a Support Case and we will be glad to get in touch and help further!

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-Open-a-Support-Case

If you don't have access to the link, please email the AA Support team at "apeopleopsteam@automationanywhere.com" to request access.

Kind Regards,

Jigar Solanki

Automation Anywhere

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