Question

Migration CR and Bot Agent servers from Windows Server 2016 to Windows Server 2019 I would to know if could be affected our CR or Bot agents servers after OS Migration from Windows Server 2016 to Windows Server 2019. Thanks

  • 24 February 2022
  • 3 replies
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Migration CR and Bot Agent servers from Windows Server 2016 to Windows Server 2019 I would to know if could be affected our CR or Bot agents servers after OS Migration from Windows Server 2016 to Windows Server 2019. Thanks

3 replies

Userlevel 5
Badge +9

Hi @Miguel Ange Perez Arias​ ,

 

Ideally OS upgrade should not affect CR or Bot Agents, I'd recommend opening a support ticket with AA using below link and then proceed further on OS upgrade.

 

https://apeople.automationanywhere.com/s/support/p>

 

if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

 

Userlevel 4
Badge +8

You can also raise a support case on Apeople with "Installation Help" category which would be routed to our platform team of upgrade specialists.

Userlevel 4
Badge +8

Hi Miguel, as mentioned, there should not be any issues as long as the product is rendered offline (eg. no bots scheduled to run during the upgrade etc) but it is always a good idea to stay in touch with your internal IT team to ensure the upgrade does not affect Automation Anywhere or other installed softwares negatively.

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