Microsoft Office 2019 Connection

Forum|Forum|1 year ago
March 20, 2025
5 replies
97 views

I developed a bot using both Email package (outlook connection) and Advanced Excel. My office package was uninstalled and reinstalled to be Microsoft Office Professional Plus 2019 and now neither the outlook session or excel will connect. Attached are the errors I have received.

Best answer by hmcnamara

@Marc Mueller @Shreya.Kumar We were able to solve the problem. There were multiple installations of outlook on the VM. We were able to remove all and correctly install one instance. Thank you!

Lu.Hunnicutt

Pathfinder Community Team

Let me tag some folks who may be able to support you here:

@Marc Mueller

@ChanduMohammad

@JLogan3o13

Let's Connect! www.linkedin.com/in/lu-hunnicutt-1290jan

Marc Mueller

Most Valuable Pathfinder

Hi @hmcnamara,

could you put this in a try/catch and run it please?

Let us know what's the error if there’s one please.

Cheers

Marc

🤝Let's connect on LinkedIn: https://www.linkedin.com/in/developer-marc-mueller >>>>>>>> 📺Check out my YouTube channel - https://youtube.com/@AutomationDevelopmentEasy

Shreya.Kumar

@hmcnamara following up because we haven’t heard from you in a while - have you been able to try @Marc Mueller’s suggestion? Let us know what error you faced so we can troubleshoot further!

H

hmcnamaraAuthorAnswer

Cadet | Tier 2

@Marc Mueller @Shreya.Kumar We were able to solve the problem. There were multiple installations of outlook on the VM. We were able to remove all and correctly install one instance. Thank you!

Shreya.Kumar

@hmcnamara noted, thanks for the update! Closing this thread as it is resolved!

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