Skip to main content

I developed a bot using both Email package (outlook connection) and Advanced Excel. My office package was uninstalled and reinstalled to be Microsoft Office Professional Plus 2019 and now neither the outlook session or excel will connect. Attached are the errors I have received. 

 

Let me tag some folks who may be able to support you here:

@Marc Mueller 

@ChanduMohammad 

@JLogan3o13 


Hi ​@hmcnamara,

could you put this in a try/catch and run it please?

Let us know what's the error if there’s one please.

 

Cheers

Marc

 

 


@hmcnamara following up because we haven’t heard from you in a while - have you been able to try ​@Marc Mueller’s suggestion? Let us know what error you faced so we can troubleshoot further!


@Marc Mueller ​@Shreya.Kumar We were able to solve the problem. There were multiple installations of outlook on the VM. We were able to remove all and correctly install one instance. Thank you!


@hmcnamara noted, thanks for the update! Closing this thread as it is resolved!


Reply