Skip to main content
Solved

Microsoft Office 2019 Connection

  • March 20, 2025
  • 5 replies
  • 64 views
H
Forum|alt.badge.img+2

I developed a bot using both Email package (outlook connection) and Advanced Excel. My office package was uninstalled and reinstalled to be Microsoft Office Professional Plus 2019 and now neither the outlook session or excel will connect. Attached are the errors I have received. 

 

Best answer by hmcnamara

​@Marc Mueller ​@Shreya.Kumar We were able to solve the problem. There were multiple installations of outlook on the VM. We were able to remove all and correctly install one instance. Thank you!

Vatsy
Dineshkumar Muthu
Lu.Hunnicutt

5 replies

Lu.Hunnicutt
Pathfinder Community Team
Forum|alt.badge.img+19
  • Lu.Hunnicutt
  • Pathfinder Community Team
  • March 21, 2025

Let me tag some folks who may be able to support you here:

​@Marc Mueller 

​@ChanduMohammad 

​@JLogan3o13 

Let's Connect! www.linkedin.com/in/lu-hunnicutt-1290jan
Vatsy
Marc Mueller
Most Valuable Pathfinder
Forum|alt.badge.img+17
  • Marc MuellerMost Valuable Pathfinder
  • Most Valuable Pathfinder
  • March 24, 2025

Hi ​@hmcnamara,

could you put this in a try/catch and run it please?

Let us know what's the error if there’s one please.

 

Cheers

Marc

 

 

🤝Let's connect on LinkedIn: https://www.linkedin.com/in/developer-marc-mueller >>>>>>>> 📺Check out my YouTube channel - https://youtube.com/@AutomationDevelopmentEasy
Vatsy
Shreya.Kumar
Shreya.Kumar
Pathfinder Community Team
Forum|alt.badge.img+14
  • Shreya.Kumar
  • Pathfinder Community Team
  • May 14, 2025

​@hmcnamara following up because we haven’t heard from you in a while - have you been able to try ​@Marc Mueller’s suggestion? Let us know what error you faced so we can troubleshoot further!

Vatsy
H
Forum|alt.badge.img+2
  • hmcnamara
  • Author
  • Cadet | Tier 2
  • Answer
  • May 14, 2025

​@Marc Mueller ​@Shreya.Kumar We were able to solve the problem. There were multiple installations of outlook on the VM. We were able to remove all and correctly install one instance. Thank you!

Vatsy
Shreya.Kumar
Shreya.Kumar
Pathfinder Community Team
Forum|alt.badge.img+14
  • Shreya.Kumar
  • Pathfinder Community Team
  • May 14, 2025

​@hmcnamara noted, thanks for the update! Closing this thread as it is resolved!

Vatsy
Terms & ConditionsCookie settingsAccessibility statement