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Ground Control | Tier 1
August 29, 2022
Question

local device not connected

  • August 29, 2022
  • 1 reply
  • 103 views

In devices window showing device connected but local device and bot agent not connected Capture2Capture

    1 reply

    Automation Anywhere Team
    September 2, 2022

    Hi @Logesh Kumar S​ ,

     

    Good Day!

     

    Please refer the below KB article for the reported error and follow the steps:

    https://apeople.automationanywhere.com/s/article/A2019-How-to-register-your-device-and-update-your-credentials/p>

    If you are still facing an issue then please create a support case

     

    How to create a support case :

    https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

    if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.