Question

local device not connected

  • 29 August 2022
  • 1 reply
  • 24 views

In devices window showing device connected but local device and bot agent not connected Capture2Capture


1 reply

Userlevel 4
Badge +8

Hi @Logesh Kumar S​ ,

 

Good Day!

 

Please refer the below KB article for the reported error and follow the steps:

https://apeople.automationanywhere.com/s/article/A2019-How-to-register-your-device-and-update-your-credentials/p>

If you are still facing an issue then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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