Question

Licenses update AA version 11.3

  • 4 January 2023
  • 2 replies
  • 25 views

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I want to update license. Please tell me steps 


2 replies

Userlevel 5
Badge +9

Hi @gan 2509 

  1. Log in to the Control Room as an Administrator, and select Administration > Licenses.
  2. Click Install license or you can click Show details on the notification bar in the Control Room header, then click Install a new license.
  3. Click Browse to select a .license file from the list of licenses.
  4. Click Install license.An error occurs in the following scenarios:
    • A user has an invalid or an expired license file.
    • A user selects a file with a different extension other than .license.
    • A user selects a file that has been deleted or moved to another location.

    Note: You can release an unused license from a user. Log in to the Control Room and do this: Administration > Users > Edit User > Allocate a device license to this user > None > Save Changes.

    If your Control Room license expires before you install a new one, go to the License Management page and upload the new license file.

    If you do not have a new license file, contact Automation Anywhere Sales and place an order for the Control Room license. You will receive an email from Automation Anywhere containing a registration license file. Download and save this file on your device. After you upload the valid license file, you can log in to the Control Room and continue monitoring activities.

Userlevel 4
Badge +9

@gan 2509  install license file after clicking install license under Admistration → Licenses

 

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