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Question

Keystroke Slowness


jayqb
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  • Navigator | Tier 3
  • 31 replies

Hey,

 

Anyone experience a MASSIVE slowness when using keystrokes package recently? I noticed our bots are taking much longer to complete and I narrowed issue down to keystrokes they are just suddenly taking very long to input information into a input fields. There was no changes made to the bots and the setting is set to default 10ms, but before the information is populated it takes good 30 - 60 seconds +

 

Thanks for the advise.

J

12 replies

Forum|alt.badge.img
  • Cadet | Tier 2
  • 3 replies
  • November 21, 2023

Hi J,

Were you able to find a solution to this issue?  I appear to be having the same problems and am not sure how to fix it. 

 

Thank you,

Kevin


jayqb
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  • Author
  • Navigator | Tier 3
  • 31 replies
  • November 21, 2023

Hey Kevin,

 

No I did not… also I can’t explain why it works totally fine when you run a bot manually from task, but not when you schedule it.

 

If you are using Browser Automation package from the bot store - you might already know that it’s not supported by Automation Anywhere and we rely on community forum for help. 

 

Since I didn’t get any solution here.. I do have a work around that I’ve been using. As much as you can you need to rely on Send Keystroke package within the Browser Automation package and anything else you can’t resolve using Send Keystrokes for example iFrame or other pop ups you need to use the Capture package which in my use case seems to work pretty well these days.

 

If you need any assistance give me a shout.

 

Thanks
J


Forum|alt.badge.img
  • Cadet | Tier 2
  • 3 replies
  • November 21, 2023

Thanks J!

I’m going to play around with it and see if I can get it to work properly.  My issue is occurring when I am manually running the bot.  I do not have the ability to schedule bots at the moment due to some of our system limitations.  I will let you know if I get it working.  

Thank you,

Kevin


jayqb
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  • Author
  • Navigator | Tier 3
  • 31 replies
  • November 22, 2023
Kevin 8112 wrote:

Thanks J!

I’m going to play around with it and see if I can get it to work properly.  My issue is occurring when I am manually running the bot.  I do not have the ability to schedule bots at the moment due to some of our system limitations.  I will let you know if I get it working.  

Thank you,

Kevin



Oh, gotcha.
Does it the simulate keystroke package work for you or is just super delayed?


Forum|alt.badge.img
  • Cadet | Tier 2
  • 3 replies
  • November 22, 2023

It works but it is super delayed.  I am trying to copy info from an excel spreadsheet to enter into a webform and it is taking like a minute or two just to tab to the next box.  I also just received a new computer so I am thinking that might be part of the problem.  I think it’s going to be a lot of trial and error to determine the cause and maybe I will just need to rebuild the bot.  I will let you know what I am able to discover. 


jayqb
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  • Author
  • Navigator | Tier 3
  • 31 replies
  • November 22, 2023

Hmm.. I currently work on some projects that involves a lot of excel data movement and I couldn’t even copy excel data using CTRL + C / V keystrokes it just wouldn’t work. I had to use the Copy/Paste button in the excel UI navigation using Capture package. 

 

Sure, good luck with it and if anything just shout.


DeLo
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  • Navigator | Tier 3
  • 20 replies
  • September 9, 2024

This is still happening in 09/2024.  Simulate Keystrokes package 4.3.0. Always a looonnngg delay before it starts typing. Possibly seems to be a window handle issue. But it doesn’t error. It eventually sends the keystrokes. But for some interactions, this is BAD. Like handling logins, etc...


Forum|alt.badge.img+1
  • Cadet | Tier 2
  • 3 replies
  • September 16, 2024

Hello. 

 

Does anyone have a solution for this?

I’m experiencing the same problem too. 

 

Thank you. 

Rui Leite. 


Forum|alt.badge.img+1
  • Cadet | Tier 2
  • 3 replies
  • September 18, 2024

I don’t believe there is a solution to this problem.  It’s been happening, it continues to happen at a delayed reaction, and it will continue to be delayed.  AA clearly doesn’t have a solution.


jayqb
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  • Author
  • Navigator | Tier 3
  • 31 replies
  • September 18, 2024

At the time when I raised this with AA “a year ago” their response was that because I use a “Browser Automation” package from the bot store they are not going to assist as it’s up to community to support it.

It’s still very odd that both packages combined works perfectly when run manually, but when run as unattended or scheduled the delays kicks in. 

Either way, sorry, but I stopped looking for solution.. 🙄


Forum|alt.badge.img+1
  • Cadet | Tier 2
  • 3 replies
  • September 18, 2024

Yeah, we gave up long ago on this one and just learned to deal with the 10-15 second delay when utilizing keystrokes.  Frustrating, but it at least “works”.


Forum|alt.badge.img+1
  • Cadet | Tier 2
  • 3 replies
  • September 19, 2024
jayqb wrote:

At the time when I raised this with AA “a year ago” their response was that because I use a “Browser Automation” package from the bot store they are not going to assist as it’s up to community to support it.

It’s still very odd that both packages combined works perfectly when run manually, but when run as unattended or scheduled the delays kicks in. 

Either way, sorry, but I stopped looking for solution.. 🙄

Thank you for your answer. 

Unfortunately, in my case, even if I run manually, it doesn’t work :(


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